Community FAQs
Transparency is Key
We believe in Rentsparency, the ability to rent confidently and trust us with your home. Our team is trained to communicate effectively and compassionately. Below are a few frequently asked questions. If you have a question that isn’t covered below, please get in touch.
Residents
No surprises. No hidden fees. Here’s everything you’ll ever pay as a resident in our Fees Sheet.
We accept both online and offline forms of payment. When paying online, create an account in our Resident Portal and add a method of payment. We accept credit, debit, and ACH. Paying online allows for convenient and quick payments.
For those who would like to pay offline, we accept checks and money orders.
We are a pet-friendly community where cats and dogs are welcome. There is a maximum of two pets per home. An additional charge of $35/mo/pet will be added to your monthly bill. We have breed restrictions which include:
- Pit Bull Terrier
- Staffordshire Terrier
- Doberman Pinscher
- Rottweiler
- Presa Canarios
- Akita
- Alaskan Malamute
- Wolf-Hybrid
- Mastiff
- Chow Chow
- German Shepherd
Yes, we love to host. Please contact the Leasing Center for rates and availability.
Log in to our Resident Portal to file a maintenance request. On the left-hand side, there is a button labeled ‘submit a work order’. From there, you can submit all the details to your work order including urgency and when the team can visit.
Please call the leasing center using the phone number on our website. When connected, you will have the option to be routed to our after-hours maintenance emergency hotline.
All residents are assigned a parking spot within our gated garage. Additional spots are available for lease. Residents also have the option to leave their car with our private, complimentary valet.
Neighborhood
These are the best coffee shops near Arrive Longmont:
- Juniper Goods — Best overall, coffee + boutique + mocktail bar.
- Best Day Ever! Coffee + Crepes — Amazing crepes & lattes, great cause.
- MeCo Coffee Collective — Art gallery vibes, dog-friendly, great pastries.
- Javastop — Cult favorite, eclectic decor, coffee ice cubes.
Longmont has a fantastic outdoor scene! Here are the top spots:
- Rabbit Mountain Open Space — Best for hiking, sweeping Front Range views
- Golden Ponds Park — Scenic stroll, birdwatching, little waterfall
- St. Vrain Greenway — 8-mile trail for biking/running along the river
- Dawson Park / McIntosh Lake — Kayaking, SUP, 3.5-mile lake loop
- Dickens Farm Nature Area — Hidden gem, creek wading, very serene
- Rogers Grove Park — Family favorite with waterfall, tubing, and BMX



